Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your experience while ensuring compliance with New Zealand privacy legislation. By continuing to use our services, you acknowledge and consent to our cookie practices as outlined in this comprehensive policy.
What Are Cookies
Cookies are small text files stored on your device when you visit our gaming website. These files contain information that helps us recognize your browser and remember certain details about your preferences and activities. Cookies serve various purposes, from maintaining your login session to analyzing website performance and delivering personalized gaming recommendations. They are essential for providing a seamless online gaming experience across our platform.
Types of Cookies We Use
Our platform utilizes several categories of cookies to deliver optimal functionality and user experience:
- Essential Cookies: Necessary for basic website functionality, account access, and secure transactions
- Performance Cookies: Collect anonymous data about website usage, page loading times, and technical performance
- Functional Cookies: Remember your preferences, language settings, and customization choices
- Analytics Cookies: Help us understand user behavior, popular games, and website traffic patterns
- Marketing Cookies: Enable targeted advertising and promotional content based on your gaming interests
- Security Cookies: Protect against fraudulent activities and ensure account safety
First-Party and Third-Party Cookies
We employ both first-party cookies, which we set directly on our domain, and third-party cookies from trusted partners and service providers. First-party cookies manage your gaming sessions, preferences, and account security. Third-party cookies come from external analytics providers, payment processors, and advertising partners who help us improve our services. These third-party providers operate under their own privacy policies and cookie practices, which we encourage you to review.
Session and Persistent Cookies
Our platform uses session cookies that expire when you close your browser and persistent cookies that remain on your device for predetermined periods. Session cookies maintain your login status and gaming progress during active sessions. Persistent cookies remember your preferences between visits, track your gaming history for responsible gambling features, and provide personalized recommendations based on your previous activity. Most persistent cookies on our platform expire within twelve months unless refreshed through continued usage.
Cookie Purposes and Data Collection
We collect cookie data for several legitimate purposes aligned with providing exceptional gaming services. Cookies help us maintain secure user accounts, process deposits and withdrawals, prevent fraudulent activities, and ensure fair gaming practices. We also use cookies to analyze website performance, identify technical issues, and optimize game loading speeds. Additionally, cookies enable us to provide personalized game suggestions, track responsible gambling indicators, and deliver relevant promotional offers to enhance your gaming experience.
Managing Your Cookie Preferences
You have complete control over cookie settings and can modify your preferences at any time. Our website includes a cookie preference center accessible through the privacy settings menu, where you can enable or disable specific cookie categories while maintaining essential functionality. You can also manage cookies directly through your browser settings, though this may affect certain website features. We respect your choices and provide clear options for customizing your cookie experience according to your privacy preferences.
Browser Cookie Controls
Most web browsers allow you to control cookies through their settings menus. Here are instructions for popular browsers:
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Access Preferences > Privacy > Cookies and website data
- Microsoft Edge: Select Settings > Cookies and site permissions > Cookies and site data
- Opera: Choose Settings > Privacy & Security > Cookies
Please note that disabling certain cookies may limit your ability to access specific features or compromise the overall functionality of our gaming platform.
New Zealand Privacy Compliance
Our cookie practices comply with New Zealand’s Privacy Act 2020 and relevant consumer protection legislation. We ensure transparent data collection practices, provide clear consent mechanisms, and respect your rights regarding personal information. Under New Zealand law, you have the right to request information about cookies stored on your device, seek correction of inaccurate data, and file complaints with the Privacy Commissioner if you believe our practices violate your privacy rights. We maintain detailed records of cookie usage and regularly review our practices to ensure ongoing compliance with local regulations.
Policy Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in technology, legal requirements, or business practices. We will notify users of significant changes through website announcements or email communications. The effective date of any modifications will be clearly displayed at the top of this policy. If you have questions about our cookie practices, wish to exercise your privacy rights, or need assistance with cookie settings, please contact our privacy team through the designated support channels available on our website. We are committed to addressing your concerns promptly and transparently.
